Privacy policy

Effective from 26/04/2026 — UK and EU GDPR compliant

1. Data controller

Logicarix Ltd, registered in England & Wales, Company Number [TO BE COMPLETED], registered office at [TO BE COMPLETED — UK address]. Contact: our contact form.

2. Personal data collected

  • Contact form: first name, last name, email, message.
  • VR bundle order: first/last name, email, phone, delivery address, payment data (handled by Stripe).
  • Technical cookies: language preference (logicarix_lang), PHP session.
  • Server logs: IP address, user-agent, access date — kept 12 months for security.

3. Purposes

  • Respond to your contact requests.
  • Process and ship your VR bundle orders.
  • Improve the site and user experience.
  • Secure the site (abuse detection, fraud prevention).
  • Comply with our legal obligations (accounting, tax).

4. Legal basis

  • Performance of contract (order, delivery, support).
  • Consent (contact form).
  • Legitimate interest (site security).
  • Legal obligation (invoice retention).

5. Recipients

Your data is only shared with service providers necessary to deliver the service:

  • Stripe (payment, anti-fraud) — UK and US.
  • Klarna (instalments) — EU.
  • Carriers for hardware shipping.
  • Site host.

No data is sold to third parties for commercial purposes.

6. Retention period

  • Customer data: 5 years after last order (accounting requirement).
  • Prospect data (contact form): 3 years after last contact.
  • Server logs: 12 months.
  • Cookies: 1 year for language preference, session for PHP.

7. Your rights

Under GDPR, you have the following rights:

  • Access, rectification, erasure of your data.
  • Restriction and objection to processing.
  • Data portability.
  • Withdrawal of consent at any time.
  • Complaint to the relevant supervisory authority (ICO in UK, CNIL in France).

To exercise these rights: our contact form. Response within 30 days maximum.

8. Security

We implement technical and organisational measures to protect your data: HTTPS encryption, hashed passwords (bcrypt), restricted access, regular backups, security audits.

9. Transfers outside EU / UK

Some processors (Stripe US) involve transfers outside the EU/UK. These are governed by the European Commission's Standard Contractual Clauses or the UK International Data Transfer Agreement.

10. Cookies — Details

Cookie Purpose Duration
logicarix_langPreferred language1 year
PHPSESSIDTechnical PHP sessionSession
logicarix_cookiesCookie banner preference1 year

No advertising or third-party tracking cookies are set.

11. Changes

This policy may change. The last update date appears at the top. Any substantial change will be notified by email if you are a customer.